Setup required: Edit
config.js and add your Supabase Project URL and anon public key.Secure client login
Submit conversations for analysis
Log in to your secure Second Listener client environment.
Enter your email and we’ll send a password-reset link if an account exists for this address.
Dashboard
Dashboard
Collapse request
New request
Submit a transcript or recording
Start a new conversation analysis request.
Collapse request
New request
Submit a transcript or recording
Start a new conversation analysis request.
New request
Submit a transcript or recording
For the MVP, the analysis is AI-assisted and expert-reviewed before delivery.
Conversational Domains
Choose the conversation domain first, then refine the request with one or more subdomains.
Step 1Select a domain
Start broad. The domain helps route the request to the right analysis approach.
Subdomains
Step 2Choose subdomains
Select the subdomains that best describe the specific conversation you want us to analyse. You may select more than one.
Analysis focus areas
Recommended focus areas are preselected. Click to add or remove analysis focus areas.
Customize
Analysis focus areas
Recommended focus areas are preselected. Click to add or remove analysis focus areas.
These focus areas tell Second Listener what to pay attention to in the conversation. We recommend keeping the core focus areas selected and adding one or more context-specific areas when relevant.
Second Listener will only include speaker-specific observations when the transcript makes speaker turns reliable enough to support them.
Choose the language for the report output you will receive.
Conversation file
This is where you submit the transcript of the meeting you want analyzed.
Accepted formats: {formats}. Maximum {limitMb} MB.
Select exactly one conversation file. You can replace or remove it before submitting.
A conversation file is required.
Supporting context
Here you can add contextual information — such as training material or strategy documents — to enrich your business question with more context.
Accepted formats: {formats}. Maximum {limitMb} MB per file, {maxCount} files and {aggregateMb} MB total.
Supporting context is optional. You can remove or replace each file before submitting.
No supporting files selected yet.
Review the file messages before submitting.
Responsible submission
Before submitting, confirm authorization, consent and confidentiality requirements.
Material category declaration
Prohibited categories include formal HR cases or disciplinary matters; workplace investigations; health or medical information; racial or ethnic origin; political opinions; religious or philosophical beliefs; trade-union membership; genetic data; biometric data; sexual life or sexual orientation; criminal allegations, offences or convictions; and other special-category conditions.
Do not submit legally privileged, medical, clinical, HR investigation, whistleblower or highly sensitive material unless you are authorized to do so and have confirmed that submission is appropriate.
Files go to the private client-submissions bucket.
History
Previous Requests
Review previously submitted analysis requests and delivered reports.
View previous requests
History
Previous Requests
Review previously submitted analysis requests and delivered reports.